Refund policy

Refund & Return Policy

At 2ndskin, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a 7-day money-back guarantee.

7-Day Money Back Guarantee

You may request a return or refund within 7 days of receiving your order. To be eligible for a return, the item must be:

Unused and in the same condition that you received it
In its original packaging
Accompanied by proof of purchase

Returns

To start a return, please contact our support team with your order number and reason for return. Once your return request is approved, you will receive instructions on how to send the product back.

Customers may be responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

Damaged or Incorrect Items